Software Skills
- Design: Adobe Creative Cloud, Camtasia, Snagit, Jing, Final Cut Pro
- Web Development: Sublime Text, MAMP, GitHub, Chrome, Firefox, Safari, VirtualBox, Google Analytics, Google Webmaster, Wordpress
- Social Media: Google+, Facebook, LinkedIn, Twitter, Mailchimp
- Desktop Publishing: Apple iWork Suite, Microsoft Office Suite
- Operating Systems: Mac, Windows, Linux, iOS
- LMS/CMS: Blackboard, Canvas, Desire2Learn, Neo LMS, LON-CAPA
- Project Management: Base CRM, Box, Dropbox, Basecamp, XMind, Remote Desktop, Smart Board Software
Front End Web Development
- Skilled in HTML5, CSS, PHP, JavaScript, jQuery, Adobe Illustrator and Photoshop
- Experienced in creating responsive websites that function successfully across all devices
- Experienced in rebuilding and reorganizing corporate sites to streamline user experience and increase usability
- Established and leveraged company Google Analytics and Webmaster accounts to improve website performance
- Work samples below, including full front-end development of the CourseWeaver website
Ed Tech
- Highly trained in the integration and implementation of technology into schools and strategies for improving the effectiveness of teaching with technology
- Consistently led 3-4 technology professional development workshops each year for faculty and administration on integrating technology into the classroom
- Worked closely with administration and faculty to conduct a needs assessment in order to prepare for the transition to a one-to-one initiative
- Developed recommendations to guide the future use of technology within the constraints of a TRIG grant
- Worked with administration on evaluating and selecting a learning/content management system
- Helped establish and became an active member of a school’s Technology Action Committee, which worked to establish the clear technology goals and future direction
- Initiated and led monthly “shared learning” sessions as a medium for teachers to share how they’re utilizing technology in their classrooms
User Support
- Developed a comprehensive system of support for users, including detailed screencasts, pdf documentation and on-site training
- Planned and organized workshops for institutions, including creating support documentation, materials and a workshop website
- Opened communication channels between users to gather feedback and provide a medium for support
- Created "quick start" guides and course templates to help new users get started more easily
Product Development
- Initiated and completed a broad set of interviews with K-12 educators and professors to collect data to guide software development
- Designed and presented detailed reports based on the interviews with clear recommendations for future development
- Aided in planning and leading a comprehensive needs analysis report for Michigan Virtual University
- Managed development team in creating a merchant processing system, along with UI/UX improvements
- Managed development team to increased the usability of administrator software in order to allow for better user management
- Analyzed and created a detailed report of competitive platforms in order to guide future development
Marketing & Branding
- Aided in the creation and implementation of a marketing & branding plan, resulting in an increase in public awareness and engagement
- Created and developed marketing materials, including full page advertisements, newsletters, HTML emails and web graphics used in company presentations, official documentation and webpage
- Experienced in establishing and maintaining a company's social presence through Facebook, LinkedIn, Google+, Youtube and Google Maps
- Managed company Mailchimp account, including creating and organizing massive email campaigns
- Aided in creating an “Explainer Video” to better communicate company’s message
- Wrote, edited and published company press releases
- Acted as a primary liaison between company and the public, inlcuding representing the company at multiple conferences
Company Operations
- Implemented CRM, password management and task management software to improve company workflow and organize/manage company user base
- Aided in the formation of company partnerships and negotiations with potential investors
- Planned, organized and documented company meetings
- Prepared and presented for company shareholder meetings